Introduction.
Sales Essentials
1. Sales Fundamentals.
2. Select Company and Product.
3. Self Improvement
4. Strategic Planning.
5. Product Preparation.
6. Competitor Analysis.
7. Laws of Influence
8. Client Psychology
How people buy
Why people buy
When people buy - Convincer Strategy
What People Buy.
Buying Psychology.
9. Sales Skills
1. Rapport
2. Questions.
3. Listening.
4. Positioning
5. Anchors and States
6. Visualisation
7. Test Closing/Checking.
8. Beliefs & Values.
9. Sensory Acuity
10. Congruency
11. Language.
12. Compliments.
13. Pattern Interrupts
14. Time Management
15. Emotional Strength.
16. Affirmations.
17. Responsibility.
18. Ambition.
19. Goals.
20. Honesty.
21. Friendship.
22. Location.
23. Procrastination
24. Fear of Rejection.
25. Fear of Failure
10. Questions
Daily Preparation
11. Problem Resolution
12. Goals
Statistics
Goal Setting
13. State Management
14. Time Management
15. Client List.
16. Specific Client Strategies
Telephone Call Preparation
17. Script Preparation.
Affirmations
Rehearsals
18. Call Block Time
Telephone Calls
19. The Telephone Call.
20. The Switchboard operator.
21. Gatekeepers.
22. Voice Mail
23. Post Call Analysis
The Sales Call
24. Motivation Psychology.
25. Sales Strategy
26. Sales Call Preparation.
27. Active Listening
28. Sales Scripts
29. Sales Opening.
30. Sales Questions.
31. Sales Call
Opening.
Presentation Details
32. Closing
33. Negotiation Boundaries
34. Benefits.
35. Objections
Handling objections
Diminishing Objections
Types of objections.
Price Objections
End Of Sales Call
36. Referrals
37. Testimonials
38. Piggy Back Sales Opportunities.
After Sales
39. Update Diary And Statistics.
40. Follow Up – Acknowledgement.